What we arrange

Air travel, routed around the journey

International and domestic tickets across every cabin. We route to protect your first evening and your last morning rather than chasing the lowest possible fare, and we say plainly when a cheaper routing earns its inconvenience and when it fails to.

Flights

• Business and first class fare sourcing
• Multi-city and open-jaw routings
• Seat, meal and baggage arrangements
• Upgrade and award guidance where it applies
• Schedule-change monitoring before departure

Hotels, resorts, villas and distinctive properties

The right property, and inside it the right room. Category, floor, aspect and view get specified at the point of booking, which is the difference between staying at a good hotel and having a good stay. On longer journeys a villa often makes far more sense than suites.

Stays

• Luxury hotels and resorts worldwide
• Private villas and full-property rentals
• Room category, floor and view requests
• Preferred-partner amenities where available
• Connecting rooms and family configurations

Private cars, chauffeurs and inter-city transport

The parts of a journey that quietly ruin it when left to chance. Arrivals met, chauffeurs on standby, rail booked in the right class and the right direction of travel, seaplanes and ferries timed against your flights rather than a timetable.

Transfers

• Private airport arrivals and departures
• Chauffeurs by the day or the journey
• First class rail across Europe and Japan
• Seaplane, ferry and light aircraft transfers
• Meet and assist at difficult airports

Guides, tables and access

Private guides who earn a full day rather than merely holding a licence. Restaurant reservations held months in advance where that is what it takes. Tickets and activities booked before they sell out, which for the good ones happens earlier than most people imagine.

Experiences

• Private guides and specialist experts
• Restaurant reservations in advance
• Museum, gallery and event tickets
• Boats, helicopters and day charters
• Proposals, anniversaries and celebrations

Multi-city journeys designed end to end

Where all of it comes together. Routing, pacing, connections, and the sequencing decisions that determine whether a journey feels effortless or exhausting. This is the actual work, and the part a booking site leaves entirely to you.

Itineraries

• Full multi-country itinerary design
• Pacing and rest-day planning
• Visa guidance and documentation checklists
• Travel insurance arrangement
• One itinerary document, kept current